We accept returns on unused products, buyers have decided against after receiving, on a case by case basis. In this case, any shipping charges for replacement parts will be at the expense of the customer.Ĭustomer satisfaction is our top priority. International customers may have the option to field destroy an approved warranty to avoid costly return shipping. If you are an international customer, please email the warranty department at to receive further instruction. Additional delays may be incurred if product needs additional testing or repairing. All warranties are generally processed within 2-3 business days of Trail-Gear receiving the parts from you. By completing the steps above, this will ensure faster processing of your claim so that Trail-Gear can get your product back to you as quickly as possible. If any of the above mentioned policy is not met, the package will be refused or warranty claim denied. Please include a short note stating the problem you are experiencing. Please place a clearly marked copy of the original invoice inside the package. Products must be shipped back to Trail-Gear Inc. at 55 or email prior to returning any product under warranty to verify that warranty is still in effect. In such a case, after the suspect part has been received and approved for a warranty replacement, the purchase price for the replacement will be refunded. All replacement parts shipped before the suspect part has been received and evaluated by Trail-Gear, MUST BE PAID IN FULL. before any replacement items can be shipped. Any part for which a warranty replacement is sought must be returned to Trail-Gear Inc. If, after inspection, a part returned, under any warranty, is deemed to be ineligible for warranty repair or replacement, the part may be repaired or replaced for a discounted cost. are excluded from any warranty and shall be handled with the original manufacturer.Īll parts used in a competitive racing environment are excluded from this warranty. Products not manufactured by Trail-Gear Inc. Specifically excluded from this warranty are failures caused by lack of maintenance, misuse, negligence, modification, abuse, improper application, crash damage, installation or operation, or failures caused by unauthorized service or use of unauthorized parts.Īdditionally excluded from this warranty are parts which are subject to normal wear and tear, such as bushings, fluids, hoses, gaskets, belts, etc. shall not be liable for, any undertaking, representation, or agreements made by dealers or other third parties selling Trail-Gear products, except where such agreements are within the provisions of this Warranty. warranty does not cover, and Trail-Gear Inc.
Please read and review our return and warranty requirement document before sending in products. This warranty does not cover any labor costs incurred in diagnosis of defects, removal or reinstallation of a product, nor does it cover any other consequential expenses.
#OPTIMA BATTERY BOX FREE#
Trail-Gear warrants that it will repair or replace, free of charge, any eligible product which, under normal conditions of use and service, proves to be defective in materials or workmanship. The warranty period begins on the purchase date. All warranties are limited to the original purchaser and are not transferable to subsequent owners of the product.
The TG Battery Box works with any optima 34/78 group battery, select Deka Intimidator 34/78 group batteries, and select Deka Rebranded 34/78 group batteries.The TG Battery Box can either be mounted where your OEM battery was or, due to its "flat back" design, mounted behind your seat or cab.
#OPTIMA BATTERY BOX INSTALL#
Once the TG Battery Box has been mounted, removal of three bolts allows you to lift off the top and remove or install a battery in minutes. It is made out of 1/8" thick steel and is shipped unpainted. The TG Battery Box can either be welded or bolted into place. We have all seen the results of batteries not held in place securely, or held in place by bungie cords: fire and sparks. The TG Battery Box will keep your battery where you want it, even on the toughest rocks and trails.
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